Community moderator for blockchain projects

About the role: We are looking for an individual with a deep understanding and curiosity about blockchain technology. Strong communication skills, interest in the latest web3 advancements, tech-savvy, and experience in SM management. As a community moderator, you will be responsible for managing and developing dedicated telegram and discord communities. In coordination with the Community Lead, you will set up the rules and FAQs.

Key Responsibilities

• Set up bots, create FAQs, remove spam, and end FUDs
• Collect and analyze offers for proportions and listings
• Educate onboard new users, and troubleshoot customer account issues
• Identify, build and cultivate key relationships with community members.
• Monitor, moderate and manage community sentiment on the assigned channels.
• Organize and coordinate online community events such as monthly community calls, AMAs, tournaments, etc.
• Assist the marketing team with the implementation of promotional campaigns and giveaways
• Constantly learn, research, and experiment on how to do community building better.
• Monitoring results with key metrics with a data-driven mindset
• Regularly reporting on progress across the marketing campaigns and projects.
• Identify emerging industry trends and leverage this information to inform our explore new platforms to increase awareness and acquisition.
• Collaborate and work closely with the product, design, and research teams to develop community campaigns that are aligned with the company's goals
• Identify opportunities for collaboration with existing or new influencers.

Requirements

• Knowledgeable about DeFi, including explaining DeFi concepts and protocols
• Experience using cryptocurrency, including buying, selling, trading, wallet security practices, etc.
• A deep understanding of crypto consumers and what motivates them online
• 2+ years in a community management role, with a track record of growing crypto communities.
• A deep understanding of crypto culture and community specifics
• Familiarity with Telegram, Discord, and Twitter
• Tech-savvy, with an interest in identifying new solutions for establishing a more secure community, bots, and spam protection.
• Good written and verbal English skills
• Excellent communication skills, ability to work under pressure
• Positive thinking, professionalism, and integrity
• Be able to work on a flexible schedule on weekdays and/or weekends.

How to apply: Send us your CV and share with us an example of a Telegram/Discord community you believe is well managed and developed.